Listed below are all Terms and Conditions for Brack Tours’ packages. Please do not hesitate to contact Brack Tours, if you have any questions regarding our terms and conditions. Possible channels of communication:
A non-refundable deposit of $300 or $500 per person is required within 7 days of booking to secure your place.
(The exact amount will be confirmed at time of booking.)
A second payment (where applicable) is due 140 days prior to departure.
Full payment must be made no later than 65 days prior to departure.
Failure to make payments by the stated deadlines may result in automatic cancellation of your booking, and any payments made may be forfeited.
We accept major credit cards including Visa, MasterCard, and American Express.
A secure payment link will be provided to you to complete your payment. Alternatively, you may register and pay online via our website using our booking platform WeTravel.
Please note that we no longer accept credit card payments over the phone, and for security purposes, credit card details must not be sent via email.
Bookings made within 30 to 14 days of departure may incur a late booking fee of $50 per reservation. Availability for bookings within 7 to 10 days of departure cannot be guaranteed.
All travellers are required to complete a Brack Tours Registration Form in order to confirm their booking.
This can be completed:
Online during the booking process, or
By completing and returning a paper copy of the registration form
It is the responsibility of the traveller to ensure that all information provided is accurate and complete, including names as per passport, contact details, and any required travel information.
Failure to provide the required information within the specified timeframe may result in delays to your booking or the inability to confirm certain services.
Brack Tours can assist with group airfare for eligible groups. Group airfare is generally available for 6 or more passengers travelling together on the same round-trip itinerary from the same departure location, subject to airline availability, routes and individual airline terms and conditions.
Group airfare can generally be quoted and booked from approximately 330 days prior to the scheduled return date of travel, depending on the airline.
Where suitable group airfare is available, options may be presented to the Group Leader and/or travellers booked on the tour who are travelling from the same departure location.
Aer Lingus is one of our primary group airfare partners. Depending on the route and availability, we may also offer options with other major airlines, including American Airlines, United Airlines and Delta Air Lines.
All group airfare is subject to availability, airline schedules, minimum passenger requirements, fare conditions and the individual airline’s terms and conditions. Any applicable deposit, payment, name change, cancellation or ticketing conditions will be advised when an airfare option is presented.
Travellers are welcome to arrange their own airfare. However, please do not book, purchase or otherwise commit to any airfare until Brack Tours has confirmed in writing that your tour is a Guaranteed Departure.
Group tours may be subject to minimum passenger numbers and other operational requirements before they can be confirmed as a Guaranteed Departure.
Once your tour has been confirmed as a Guaranteed Departure, Brack Tours will advise you that you may proceed with your individual flight arrangements.
If arranging your own airfare, your flight schedule should, where possible, align with the main group flight schedule and scheduled airport transfers. Brack Tours will provide or advise the recommended arrival and departure times where applicable.
If suitable same-day flights are not available, or you would prefer to arrive earlier, pre-night accommodation and associated arrangements can be quoted by Brack Tours upon request.
Travellers booking flights that do not align with the group’s scheduled arrival or departure arrangements may be responsible for arranging and paying for their own airport transfers or any additional services required.
If you choose to book or commit to airfare before receiving written confirmation from Brack Tours that your tour is a Guaranteed Departure, you do so at your own risk. Brack Tours will not be responsible for airfare costs, cancellation fees, change fees, fare differences or other expenses incurred as a result.
We recommend selecting flexible or refundable airfare where possible and obtaining appropriate travel insurance / trip protection.
All cancellations must be submitted in writing to: info@bracktours.com
Cancellation charges apply as follows:
65 days or more prior to departure – Loss of deposit
64 to 46 days prior – 35% of total land cost
45 to 16 days prior – 50% of total land cost
15 days or less (including day of departure) – 100% of total land cost
Please note that airfares are typically non-refundable and subject to airline terms.
Changes to confirmed bookings are subject to availability and may incur additional costs.
Please note that certain services, including hotels, attractions, visitor experiences, or other prepaid elements, may be non-changeable once confirmed and may carry 100% cancellation or amendment penalties.
A $150 administration fee per booking will apply to any amendments.
No changes are permitted within 14 days of departure
No changes are permitted once travel has commenced
All travellers are responsible for ensuring they have the correct documentation for travel, including:
A valid passport (recommended minimum 6 months validity beyond return date)
Any required visas (please check with the relevant embassy or consulate)
Compliance with entry requirements for all destinations
If your itinerary includes travel to Northern Ireland, Scotland, or other parts of the United Kingdom, you may be required to obtain an ETA (Electronic Travel Authorisation) prior to travel.
Brack Tours accepts no responsibility for issues arising from incorrect or missing documentation.
Accommodation and services will be provided as outlined in your itinerary.
Brack Tours reserves the right to:
Substitute accommodation with a property of equal standard
Adjust transportation or coach size depending on group numbers
Modify the itinerary, attractions, or experiences due to circumstances beyond our control
This may include instances where attractions or visitor experiences are unavailable due to closures, operational issues, or limited availability.
Where possible, suitable alternatives of a similar standard will be provided.
Travel documents will be issued approximately 14 – 21 days prior to departure, subject to full payment.
In line with our sustainability practices, all documents are provided digitally and will be sent to the email address provided at the time of booking.
It is the traveller’s responsibility to ensure a valid email address is supplied and that documents are received prior to departure.
One suitcase per person is permitted (standard airline size and weight)
Luggage is carried at the owner’s risk
Smoking and vaping are not permitted on coaches
Tips for the driver and tour director are not included
Suggested gratuity:
€10 to €15 / £10 to £15 per person, per day (at your discretion)
All travellers are expected to comply with the terms, conditions, and policies of hotels, transport providers, and all third-party suppliers used throughout the tour.
Travellers requiring assistance must be accompanied by a capable companion.
Brack Tours drivers and guides are unable to provide individual assistance with mobility, dining, boarding vehicles, or personal care.
While we will make reasonable efforts to accommodate specific needs, we cannot guarantee that all suppliers will be able to do so.
Brack Tours reserves the right to accept or decline any booking.
We also reserve the right to remove any participant from a tour whose behaviour is deemed disruptive or incompatible with the enjoyment, safety, or wellbeing of the group.
Brack Tours strongly recommends that all travellers obtain comprehensive travel insurance / trip protection to cover cancellations, medical expenses, and unforeseen circumstances before and during travel.
You may explore insurance options via:
http://www.travelinsured.com/agency?agency=54181
This allows you to select the coverage that best suits your needs, including options such as trip interruption and cover for pre-existing medical conditions.
Alternatively, you may arrange cover with your preferred travel insurance provider.
Brack Tours acts as an intermediary between clients and service providers such as airlines, hotels, transport providers, and attractions.
We are not liable for:
Personal injury, loss, or damage
Delays, cancellations, or changes to travel services
Circumstances beyond our control, including weather, strikes, government actions, or operational disruptions
No refunds will be provided for unused services once travel has commenced, in accordance with our cancellation policy.
A non-refundable deposit of $300.00 per person is required at the time of booking to secure your reservation.
Please note that certain hotels or services may require higher deposits or full prepayment at the time of booking. In such cases, the required deposit will be advised at the time of confirmation.
A secure payment link will be provided to you to complete your deposit and future payments will also be made via secure payment links.
Please note that we do not accept credit card payments over the phone, and for security purposes, credit card details must not be sent via email.
The remaining balance must be paid no later than 45 days prior to departure.
Bookings made within 45 days of departure require full payment at the time of booking. Failure to pay by the due date may result in booking cancellation and loss of deposit.
All travellers are required to complete a Brack Tours Registration Form in order to confirm their booking.
This can be completed:
Online during the booking process, (if We Travel page has been created for your package) or
By completing and returning a paper copy of the registration form
It is the responsibility of the traveller to ensure that all information provided is accurate and complete, including names as per passport, contact details, and any required travel information.
Failure to provide the required information within the specified timeframe may result in delays to your booking or the inability to confirm certain services.
If a passenger cancels their booking, the following cancellation charges will apply:
60 days or more prior to departure – Loss of deposit ($300 per person, non-refundable)
59 – 31 days prior to departure – 50% of the total land package price
30 days or less prior to departure (including day of departure) – 100% of the total land package price
All cancellations must be submitted in writing to info@bracktours.com and are effective from the date Brack Tours receives them.
Please note that certain services such as special event tickets, golf tee times, rail tickets, attractions, or prepaid hotels may be non-refundable from the time of booking and may incur additional cancellation penalties.
Changes to confirmed bookings are subject to availability and may incur additional costs.
Any changes requested after booking confirmation may be subject to availability and additional costs. Brack Tours reserves the right to charge an administration fee for amendments made after confirmation.
No changes are permitted within 14 days of departure
No changes are permitted once travel has commenced
All prices are subject to availability and may change until the booking is confirmed and the required deposit is received. Brack Tours reserves the right to adjust prices due to significant increases in supplier costs, government taxes, fuel surcharges, or currency fluctuations beyond our control.
In the unlikely event that a confirmed hotel becomes unavailable due to circumstances beyond our control, Brack Tours reserves the right to substitute accommodation of equal or higher standard in a similar location.
If a comparable property is not available, Brack Tours will advise the client and offer suitable alternatives.
Driver-guide services are provided for a maximum of 8 hours per day, unless the itinerary specifies otherwise. Additional hours may be arranged locally and might incur extra charges. Driver and guide gratuities are not included and remain at the client’s discretion.
Car rental services are provided by third-party suppliers and are subject to their individual terms and conditions.
Drivers must:
Hold a full, valid driving licence for a minimum of 1 year
Meet the minimum age requirements set by the rental provider (typically 23–25 years)
Present their licence at the time of vehicle collection
Additional charges may apply, including:
Young driver surcharges
Additional driver fees
Insurance and damage excess charges
The standard damage excess and insurance conditions will be advised at the time of booking and are payable directly to the car rental provider where applicable.
Please note:
Car rental providers reserve the right to refuse rental if requirements are not met
Vehicle types are subject to availability and may be substituted with a similar category
Brack Tours acts as an intermediary only and accepts no responsibility for the operation of the vehicle or decisions made by the rental provider.
Accommodation and services will be provided as outlined in your itinerary.
Brack Tours reserves the right to:
Substitute accommodation with a property of equal standard
Adjust transportation or coach size depending on group numbers
Modify the itinerary, attractions, or experiences due to circumstances beyond our control
This may include instances where attractions or visitor experiences are unavailable due to closures, operational issues, or limited availability.
Where possible, suitable alternatives of a similar standard will be provided.
All travellers are responsible for ensuring they have the correct documentation for travel, including:
A valid passport (recommended minimum 6 months validity beyond return date)
Any required visas (please check with the relevant embassy or consulate)
Compliance with entry requirements for all destinations
If your itinerary includes travel to Northern Ireland, Scotland, or other parts of the United Kingdom, you may be required to obtain an ETA (Electronic Travel Authorisation) prior to travel.
Brack Tours accepts no responsibility for issues arising from incorrect or missing documentation.
Travel documents will be issued approximately 14 – 21 days prior to departure, subject to full payment.
In line with our sustainability practices, all documents are provided digitally and will be sent to the email address provided at the time of booking.
It is the traveller’s responsibility to ensure a valid email address is supplied and that documents are received prior to departure.
Travellers requiring assistance must be accompanied by a capable companion.
Brack Tours drivers and guides are unable to provide individual assistance with mobility, dining, boarding vehicles, or personal care.
While we will make reasonable efforts to accommodate specific needs, we cannot guarantee that all suppliers will be able to do so.
Brack Tours acts as an intermediary for hotels, transportation companies, guides, and other service providers. All services are subject to the terms and conditions of the individual suppliers. Brack Tours is not responsible for acts, errors, omissions, delays, or changes made by these suppliers.
Brack Tours strongly recommends that all travellers obtain comprehensive travel insurance / trip protection to cover cancellations, medical expenses, and unforeseen circumstances before and during travel.
You may explore insurance options via:
http://www.travelinsured.com/agency?agency=54181
This allows you to select the coverage that best suits your needs, including options such as trip interruption and cover for pre-existing medical conditions.
Alternatively, you may arrange cover with your preferred travel insurance provider.
Brack Tours acts as an intermediary between clients and service providers such as airlines, hotels, transport providers, and attractions.
We are not liable for:
Personal injury, loss, or damage
Delays, cancellations, or changes to travel services
Circumstances beyond our control, including weather, strikes, government actions, or operational disruptions
No refunds will be provided for unused services once travel has commenced, in accordance with our cancellation policy.
We hope this section helps to clarify any questions that you may have about under what circumstances we would cancel a tour.
If we have to cancel a specific tour, then all members who are booked on that specific tour at the date of cancellation would get the option of having a refund of monies paid to Brack Tours (less 4% card charges), or have the full amount applied to a future booking for any tour/package, currently scheduled or for the following year. Members who have already cancelled in advance or transferred to a different tour would not receive this refund. Brack Tours would not be liable for any other items or costs incurred such as Airfares / Insurance.
All items of a personal nature and meals not specified on the tour itinerary are not included. For example, room service, beverages, telephone charges, laundry, special food requests, etc. As such, this must be paid by the passenger before leaving each hotel.
Brack Tours cannot accept responsibility for loss or damage to personal belongings, baggage, or valuables during the tour. Travellers are encouraged to ensure that appropriate travel insurance coverage is in place.
Certain outdoor attractions and scenic experiences are subject to weather conditions or operational decisions by site management. In such cases, Brack Tours will endeavour to offer suitable alternatives where possible.
All refunds, including refunds of overpayment, are processed to the credit card(s) originally used for payment (less 4% card charges).
Submit to Brack Tours in writing no later than 30 days after the end of the tour package.
All items of a personal nature and meals not specified on the tour itinerary are not included. For example, room service, beverages, telephone charges, laundry, special food requests, etc. As such, this must be paid by the passenger before leaving each hotel.
Please be advised – photographs/videos may be taken on our group tour packages or private chauffeur packages. This may be for use on the Brack Tours website and other Brack Tours marketing materials. You consent to the Brack Tours photographing and using your image and likeness, by joining our group tour packages or private chauffeur packages. Any submitted photos via our feedback form or sent directly to Brack Tours may also be used in future promotional material ie website content, blogs or social media posts.
Brack Tours is not responsible for failing to perform its obligations when that failure results from events beyond its control, including but not limited to acts of God, war, terrorism, natural disasters, pandemics, or government restrictions.
Brack Tours LTD,
11 Tamarisk Lawns, Kilnamanagh, Dublin 24, Ireland
6 Margaret Street, Newry Co.Down BT34 1DF Northern Ireland
Brack Tours LLC,
8 E. Main Street #111 Avon MA 02322 USA
is not responsible for any personal injury, property damage or other loss a passenger incurs on any tour arising from acts or omissions by any air carrier, public transport company, hotel, car rental company, subcontractor or other person or organisation. Including, whether or not such a company is rendering any services supplied on the tour.
Brack Tours accepts no responsibility for losses or expenses due to –
delay or changes in schedules, flight cancellations or misconnections due to mechanical problems, sickness, quarantine, weather, acts of God, strikes, government actions, war, terrorism or other circumstances beyond its control. Passengers must bear all such losses or expenses.
We recommend you purchase adequate trip protection insurance for travel using Travel Insured International or any registered travel insurance company. This helps to guard against unforeseen circumstances either pre or during your trip.
